Reservations in one place
Receive bookings through your restaurant’s booking page and add reservations taken by phone, message or in person. Record the source while keeping each reservation in the booking list.
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Restaurant booking system
Manage bookings, table availability, waiting guests and guest details during a busy service. Your 30-day trial begins after company and ownership approval.
No card required.
During service
When the room is busy, your team needs clear information: who is coming, which tables are available and who is waiting to be seated.
Availability by area and table
Set up your service areas and real table names. Open an area to see its tables, check availability and assign a suitable table yourself or use automatic assignment.
Waiting guests and drop-ins
Keep a waiting list for guests who need a table, and record drop-ins who arrive without a reservation. A reservation made at the restaurant stays in the reservation list.
Clear arrivals and departures
Mark a reservation Came when the guests arrive and Left when they leave. Give the team a shared view of the visit throughout service.
Guest details close at hand
See visit counts, guest notes and available contact details beside the booking. Recognise returning guests and keep useful information ready for the team.
Access for your team
Invite staff to work with their own accounts. Owners control team access, with permissions for different roles so each person can use the tools they need.
Guest communication
Keep the reservation details clear before a visit, and make it easier for guests to share their experience afterwards.
Guest emails require an available email address and email sending configured for your restaurant. Review requests also need your review destination set up.
Booking confirmations
Send guests the details of their reservation and keep them informed when a booking is confirmed or cancelled.
Reservation reminders
Remind guests about their confirmed reservation, including the date, time and number of guests.
Google review requests
Use the heart marker to select guests for a review request after their visit. See the selection in the booking list and manage follow-up from the dashboard.
Getting started
Use DineLumen with your current restaurant website, or share the booking link directly with guests. Website design is a separate service.
Apply for restaurant access
Create an account and provide your company details. Your 30-day booking trial begins after company and ownership approval.
Prepare your service
Add your areas, tables, opening times and booking settings. Invite the people who will manage reservations with you.
Share your booking page
Add your booking link to your existing website and share it with guests. Manage incoming reservations alongside bookings your team adds.
Booking subscription
Try DineLumen with your own tables and service. Your approved trial gives you 30 days to see how it works for your restaurant.
€29/ month per restaurant
After the approved 30-day trial.
Plus VAT where applicable.
- No card required for the trial
- No booking commission
- No fee per guest or reservation
Billing begins only after you agree to a paid subscription.
Questions
Something else on your mind? Contact our team.
Can I use DineLumen with my existing website?
Yes. Keep your existing website and add a link or button to your DineLumen booking page. You can also share your booking link directly with guests. No website redesign is required.
Is DineLumen built for busy restaurants?
Yes. DineLumen is designed for restaurants, bars and lounges where service changes quickly and the team needs a clear view of bookings, tables, waiting guests and guest details.
Does DineLumen charge booking commission?
No. DineLumen uses a monthly restaurant plan. There is no booking commission and no fee per guest or reservation.
Can staff manage tables and service areas?
Yes. Restaurants can create service areas, save real table names, check availability by area and let DineLumen auto-assign a suitable free table. Team members work within the access their owner gives them.
How are reservations, drop-ins and the waiting list different?
A reservation stays a reservation, including one made in person at the restaurant. Its source records how it was received. Drop-ins record guests who arrive without a reservation, while the waiting list keeps track of guests waiting for a table.
Can DineLumen send emails to guests?
Yes. DineLumen can send booking confirmations, reminders and Google review request emails when guest email is available and the restaurant has email sending configured. Review requests also need a review destination configured for the restaurant.
Can I try DineLumen before paying?
Yes. Restaurant owners can apply for access. After company and ownership approval, the restaurant receives a 30-day trial with no card required. After the trial, the plan is €29/month per restaurant plus VAT where applicable. Billing begins only after you agree to a paid subscription.